14100 Privacy Policy – Malaysian User Data Protection
This Privacy Policy explains how the 14100 platform collects, uses, stores, and protects your personal information as a user in Malaysia. We are committed to safeguarding your privacy at every stage of your experience on the platform.
Last Updated: 1 January 2026
Information We Collect from You
When you register and use the 14100 platform, we collect several categories of information to provide you with the best and most secure experience. This information is collected directly from you during the registration process, or automatically through your use of the platform.
Account Information
This includes your full name, email address, phone number, date of birth, and username provided during registration. This information is required to verify your identity and confirm that you meet the minimum age requirement to use the platform. You may also be asked to submit identity documents such as a national ID or passport for account verification purposes.
Device and Browser Information
We collect technical information such as device type, operating system, browser version, IP address, language settings, and time zone. This data is used to optimise how the platform displays on your device, detect suspicious activity, and enhance account security. It is not used to personally identify you unless combined with other data.
Payment Information in Malaysian Ringgit
All transactions on the 14100 platform are processed in Malaysian Ringgit (MYR). We retain transaction records including deposit amounts, withdrawals, and payment history for audit, account management, and legal compliance purposes. Full card numbers and sensitive banking details are not stored directly on our servers — payment information is handled through encrypted payment providers that comply with industry security standards.
Platform Usage Data
We record usage activity such as games played, session duration, in-platform actions, and betting history. This data helps us understand usage patterns, identify technical issues, and deliver a more personalised experience to each user.
Why We Use Your Information
The information we collect is used solely for platform operations and to improve your user experience. 14100 does not sell or rent users' personal data to any third party for marketing purposes without your consent.
The primary purposes for which we use your data are as follows:
- Processing account registrations and verifying user identities in accordance with legal requirements.
- Processing deposits and withdrawals in MYR securely and in a timely manner.
- Sending important notifications related to your account, security, and transactions via email or in-platform messages.
- Detecting and preventing fraud, money laundering, and other unlawful activities.
- Improving platform performance, resolving technical issues, and implementing enhancements based on usage patterns.
- To comply with applicable legal and regulatory obligations in Malaysia.
- Providing effective customer support whenever you reach out to our team.
We only use your data for the purposes stated above. Should we wish to use your information for any other purpose not listed here, we will seek your consent in advance through the appropriate communication channel.
Cookies and Tracking Technologies
The 14100 platform uses cookies and similar tracking technologies to enhance platform functionality and security. Cookies are small text files stored on your device when you browse our platform. They help us recognise you on return visits and keep your login session secure.
Types of Cookies Used
- Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled as they are essential to the basic operation of your account.
- Performance Cookies: Collecting anonymised data on how users interact with the platform, helping us identify areas for improvement.
- Preference Cookies: Remembering your personal settings such as language preference and display options, so you do not need to reconfigure them each time you log in.
You can manage or disable cookies through your browser settings at any time. Please note, however, that disabling certain cookies may affect platform functionality or require you to log in more frequently.
Storage and Security of Your Data
The security of your personal data is a top priority for the 14100 platform. All data we store is protected with SSL (Secure Socket Layer) encryption, ensuring that information transmitted between your device and our servers cannot be intercepted by unauthorised parties.
User data is stored on servers protected by strict access controls. Only authorised personnel may access users' personal information, and only when required for operational or customer support purposes. All internal access is logged and continuously monitored.
We retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised in accordance with established procedures.
While we take all reasonable security measures, no system on the internet is entirely risk-free. We therefore encourage users to use strong passwords, enable two-factor authentication where available, and promptly report any suspicious activity to our support team.
Sharing Information with Third Parties
14100 does not sell, rent, or disclose users' personal information to third parties for marketing purposes without your explicit consent. However, there are limited circumstances where we may need to share your information, namely:
- Payment Service Providers: We share the necessary transaction details with authorised payment service providers to process your MYR deposits and withdrawals. All such providers are bound by strict confidentiality agreements.
- Legal Authority: We may be required to disclose user information to government authorities or law enforcement where there is a valid court order or binding legal obligation.
- Fraud Prevention: To maintain platform integrity, we may share relevant information with fraud detection systems or third-party security agencies that have undergone rigorous security assessments.
- Business Transfer: In the event of any business restructuring or asset transfer, user data may be transferred as part of that transaction, subject to appropriate notice being given to users.
In all of the above circumstances, we share only the minimum information necessary and ensure that the receiving parties uphold data protection standards equivalent to those set out in this Privacy Policy.
Your Rights Regarding Personal Data
As a user of the 14100 platform based in Malaysia, you have certain rights regarding your personal data. We respect these rights and will endeavour to process any valid request within a reasonable timeframe.
You have the right to request a copy of the personal data we hold about you. Requests can be made through our customer support channels and will be processed within the stipulated timeframe.
If you believe any personal information we hold about you is inaccurate or out of date, you have the right to request a correction. You may update certain information directly through your account settings.
You have the right to request the deletion of your personal data under certain circumstances. Please be aware that such requests may be subject to legal obligations that require us to retain certain records for a specified period.
To exercise any of the rights above, please contact our support team through the available channels within the platform or by email at: [email protected]. We will verify your identity before processing any request related to your personal data to ensure your information remains secure.
Changes to This Privacy Policy
14100 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or platform improvements. Any material changes will be communicated to registered users via email or in-platform notifications. The date of the latest update will always be displayed at the top of this document. Continued use of the platform after changes are published constitutes your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your data, please contact us at: [email protected]. We are committed to responding to all enquiries promptly and transparently.